Business Pilot Package
◈ Integration of 1–2 data sources
◆ 1–2 Dashboards
◈ Monthly update
◆ 5 User accesses
◈ Basic Support (E-mails response time within 48h)
◆ Maintenance: 5h/month
◈ Integration of 1–2 data sources
◆ 1–2 Dashboards
◈ Monthly update
◆ 5 User accesses
◈ Basic Support (E-mails response time within 48h)
◆ Maintenance: 5h/month
◈ Integration of 5-10 data sources
◆ 5-10 Dashboards
◈ Daily update
◆ 20 User accesses
◈ Standard Support (Daily response time + Monthly video conference)
◆ Maintenance: 10-15h/month
◈ No limited integration of data sources
◆ +10 Dashboards
◈ Hourly update
◆ No limited user accesses
◈ Premium Support (24/7 Support for critical cases + Training seminar)
◆ Maintenance: 30-60h/month
◈ Additional data source: depending on ETL complexity
◆ Additional dashboard/report
◈ Extra support hour beyond package limit
◆ Workshop / training day, online: depending on hour
◈On-site day (EU) + travel expenses
◈ Annual prepayment for Basic Package: –5%
◆ Annual prepayment for Standard & Premium Package: -10%